SmartGuest

Concierge . Voicebot . Chatbot

Upgrade Your Hotel With SmartGuest™ Bot
Acquire higher ratings to your hotel. Boost Your Occupancy.

  • Multi lingual Voice requests engine gives your guests home feeling
  • Chatbot that answers your guests questions and requests politely 24/7
  • Use Mobile Key to open the guest room doors and operate the in room devices.
  • Give ultimate concierge experience to your guests, that gives high ratings to your hotel boosting occupancy
  • Streamlines your services and staff

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Concierge Mobile Assistant
Get in touch with your guests through out their stay
The recent study of impact of smart phones on hospitality industry is shown some facts that people really don’t mind using services of the concierge mobile assistant.
the information that 46% of guests world wide are very ready and some of the requests may even seem a little unusual at first:
62% of guests would ask for restaurant details and booking
60% of guests have downloaded and used travel-related apps
51% guests are asking directions, shopping and attractions in hotel reception
48% guests asked tickets to visit tourist attractions
40% of mobile phone users have used their phone to plan a trip
25% guests want their morning coffee to be pre ordered made on time
Ultra Modern Guest services
Risolve SmartGuest™ a custom Concierge app for your Hotel, that help’s you to connect with your guests through out their stay. it’s one of the app that has the most meaningful and frequently used features by your guests. They can request a Coffee, fresh towels or a service with ease.The Multilingual Voice requests engine and 24/7 ChatBot are the new age technology features that are highly appreciated by guests worldwide and made those hotels reviews on the top.
Guests are always on the move and the SmartGuest™ makes you to connect with them on their way by carrying your concierge services with them. The requests data collected by SmartGuest™ can help to predict their wishes over time. it becomes easier for hotels to analyse and exceed expectations of their guests. This increases loyalty to their brand and maximizes their revenue.
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Multilingual VoiceBot
Now Your guests can give you requests on their native language
Invite the guests to speak in their native language for info and requests with SmartGuest™ Multilingual Voice Engine, which process in real-time and gives Hotel the desired language.
Hotel services through a multilingual Voice Engine is one-of-its-kind of experience to your guests and increases your brand value and loyalty. A hotel with its customer service entrusted to a multilingual Voice Engine gets advantage over competitors. Because it will not only cater to its native guests or English-speaking guests but also to visitors from non-English speaking countries.
Smart Hotel - In room control & Unlock doors
In today’s smart world, people are accustomed to using smart tech at home — from apps to tablets to voice-activated devices, we can easily switch on the devices, change the temperature, set the alarm, find out the weather and more. In addition to turning on/off the lights or changing the thermostat, they can be used to operate the doors.
The benefit of smart hotel room systems is that they can be implemented in both new builds and retrofitted to existing properties. Different properties can choose different requirements, and each one would select a portfolio of features according to its needs that suits their budget.
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ChatBot
Now Information for guests at the tip of their fingers
Risolve SmartGuest™  Chatbot is trained around common questions and requests that automatically responds. can provide a “virtual concierge” that orients the Guests, informs them of area attractions and provides them a full listing of the hotel’s amenities. Guest can place orders to restaurant in seconds, saving restaurant staff time and increasing their efficiency. Chatbot automatically answers questions, give special dishes info and take orders, enabling table reservations, and actively taking the current and scheduled orders with guests in room or out of hotel.
Collected feedback of your guests by our SmartGuest™ helps hotels to take necessary steps and improve the services and streamlining the staff too.
Reserve your Restaurant table
Pre Order Food & Beverages
Your guests now have the choice to book and place order for food
Risolve smartGuest ™ can be used for ordering IRD or on Table. It decreases the time people spend or waiting for placing the orders at your hotel restaurants.
SmartGuest™ offers tools for reserving tables and pre-ordering food by your hotel guests.
They can scroll through a picture menu on the mobile app and decide what they’d like to order. With a few clicks, the guest can then book a table or place the order.
SmartGuest™ Automatic notifications keep your guests updated on the progress of their orders, as well.
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Smart Guest
Find More Reasons for investing on SmartGuest™ App
Let’s sum up the reasons why your hotel business needs an assistant app right now, before AI-powered solutions become a stir on the market.
Money and time savings: Building and maintaining a mobile app, you won’t have to spend extra money, time and, efforts. While SmartGuest™ a SAAS app that deals with all incoming requests from customers, your other employees can focus on other tasks requiring much human work.
Customer support on the highest level: SmartGuest™ is an automated machine, it deals with questions and requests faster than any skilful worker. Guests can get answers in a flash, which will certainly make them happier, and they will likely turn to your services the next time.
All customer data in one place: There is no other tool on earth that will collect the data about your customers more efficiently than Concierge app. Having the data on hand from our SmartGuest™, you’ll be able to improve your services and make more accurate predictions about the needs of your guests.
Wider audience and more loyalty to your brand: Addressing Multilingual guests with our Voice bot and 24/7 Chatbot that answers all your guests queries makes your guests highly satisfied. It means that your brand becomes more recognizable on the market.

 

We hope now you’re sure about owning SmartGuest™ app that spreads a positive impression among your guests increasing your Hotel online ratings.

HAPPY BUSINESS TO YOU

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