With advancements in speech recognition and NLP, conversational Artificial Intelligence has become the new frontier that is truly transforming customer engagement, making it much more unified and collaborative.
RISOLVE – SE is designed to meet demands of both small businesses and large companies with service portal, resolution management, task management for sales, service and developer teams, conducting surveys among any set of groups, notice board for groups, knowledge base for customers, help manuals, and community forum for groups.